About Us

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Mediation Services assists those experiencing conflicts.

At Mediation Services, we provide a safe, neutral environment where trained mediators lead people through discussions to assist them in resolving their differences.  We help people explore options and create their own solutions to disagreements.

We are a non-profit organization that provides mediation services to people involved in disputes.  We serve the people of Ottawa County and Allegan County in Western Michigan.  Established in 1993 as the Center for Dispute Resolution, we have more than 20 years of experience serving the Lakeshore communities.

A part of a network of Michigan community mediation centers, we help people resolve both private and court-referred conflicts. In addition to providing mediation services, we provide mediation education training for individuals, businesses, and organizations.

Our Mission:

To serve the residents, businesses, and organizations in Ottawa and Allegan Counties by providing professional and affordable alternatives for conflict resolution through facilitation, mediation, and training.

Our Vision:

To resolve conflicts by restoring relationships through dignified, neutral, and confidential mediation conversations, leading to mutually satisfactory agreements.

Our Goal:

 To bring peaceful resolution to conflicts.

What makes us unique?

We strive to have our mediations led by two qualified mediators instead of just one.  Through our co-mediator approach, you have not one but two highly qualified, neutral individuals to guide your resolution process.

As a non-profit organization, our main focus is on serving our clients and the community.

We create a kind, supportive, and respectful environment that empowers participants.

Our mediators are well trained volunteers, and they are here because they want to help you.

 

Mediation Services is here to serve and improve our community.